FAQ

Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

How do I contact customer service?

Just drop us a line at info@spectacularbags.com

Or message us on our Facebook page, facebook.com/spectacularbags.

Does my bag come with a warranty?

Yes. All Spectacular Bags come with a one-year warranty.

Where can I see the bags?

We have a few bags on display at John’s salon and gallery in Delray Beach, Florida.

Can I place my order over the phone?

Yes, just call us at ‪(561) 717-9861 to place your order. We’re available from 9:00 am to 5:00 pm Monday-Friday Eastern time.

Can I cancel or change my order?

Once your order is placed, we do our best to ship it as soon as possible. In most cases, we can’t make changes or cancel your order, but please contact us at info@spectacularbags.com and we’ll do our best to help.

How will I know if Spectacular Bags received my order?

Once you place an order, you’ll receive a confirmation number on our site, and we’ll send you a confirmation email to confirm that we’re processing your order. Look for an email from info@spectacularbags.com and be sure to check your Spam folder.

If you don’t receive a confirmation email within 24 hours, please email us at info@spectacularbags.com and be sure to include your order number, if possible.

What do I do if I have a question about my order?

Feel free to email us at info@spectacularbags.com or send us a direct message on our Facebook page.

Can I order or ship Spectacular Bags outside of the United States?

????? does not accept orders with billing or shipping addresses outside of the United States, Puerto Rico and Canada, but you can place an international order by calling us at 1.888.262.6224 (if within the United States) and 904.367.7551 (if outside the United States).

What forms of payment do you accept?

We accept Master Card, Visa, Discover and American Express and PayPal. For questions about payments, give us a call at  ‪(561) 717-9861.

How do I unsubscribe from Spectacular Bags emails?

You can unsubscribe by emailing us at info@spectacularbags.com or by clicking on the “unsubscribe” link at the bottom of any Spectacular Bags email in your inbox.

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